The healthcare industry just like any other industry faces problems that picture it negatively from an onlookers perspective. In this case, its inefficient practices that are inconsistent and heavily messed up. What I am referring to here is the heart of a hospital. The patient management process. Involving large volumes of paper-based records that are often redundant and duplicated information about a patient. In order to address these issues, the Medical Industry can benefit from Identity Solutions to better improve their operations. Let’s look at some of the ways on how this can be achieved.
Automating data capture during patient intake
KYC solutions can help a hospital in automating its data capture requirements. How? Through the help of OCR based technology. This allows a simple mobile device such as a cell-phone or tablet with a camera, to scan an identification document, insurance card and their digital system to be auto-populated. The identity of the individual can be verified immediately. This allows massive time saving for patients and employees through reduced keystrokes and labor cost. Where the man-hours saved can be better allocated to other areas that need human intervention. Utilizing effective and reliable identity verification allows for more streamlined operations through reduced human-errors and minimizing time spent on rejected insurance claims due to human errors.
Using facial biometrics for health assessment
The medical industry is using facial verification in multiple instances, for starters in authentication purposes. After a person has registered themselves entirely and saved their data PII data on the digital system of the hospital. The login attempts from that point onward can all be done through facial recognition and any additional ‘signing’ attempts can be authenticated from facial biometrics. Facial recognition has started being used in computerized personal assistance or social robots to detect ‘pain’ through the facial biometrics that is naturally exhibited with pain and discomfort. The solution can then be programmed to record the patients face, the medications they take, and whether or not the patient has taken their required medication.
Vetting Identification documents
An AI-based digital solution for identity verification can help medical services and hospitals to vet identification documents for forgery. This is especially suited for high-stake hospitals that are in place that witness a high influx of emergency patient flow. In order to satisfy the documentation needs and safeguard the hospital from false documentation and future fraudulent ‘chargebacks’.
Consent verification for rural healthcare
Rare to see, but a much-needed act of humanity. Not all people are privileged with access to high-end patient health-care facilities. If hospitals cannot go to patients, much need consultations of doctors can. However, in order to provide medical consultations, some form of consent is required for information usage and disclosure on behalf of the hospital. Hospitals can utilize biometric consent verification to serve this purpose and check whether or not a legitimate person has explicitly approved or disapproved from providing consent.
The medical industry has barely scratched the surface of the potential benefits of incorporating digital solutions. Just the points mentioned above are enough to gauge the importance of KYC providers in the medical industry and how digital solutions can improve the present operations running in the industry for better patient health care.